Return Policy

We hope you love your Joyous & Free / Havengirl purchase! If for any reason you’re not completely satisfied, we’re happy to help.

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery.

To start a return, please email us at [your email here] with your order number.

Items must be returned in original condition: unworn, unwashed, and with tags attached.
Sale items are final sale and not eligible for return.
Customers are responsible for return shipping costs.
Original shipping charges are non-refundable.

Once your return is received and inspected, we will issue a refund to your original payment method for the merchandise total, minus shipping.

Please allow 5–7 business days for refunds to appear on your account after processing.

If you’d like to exchange for a different size or style, please contact us and we’ll do our best to accommodate based on availability.

If your order arrives damaged or incorrect, please contact us within 3 days of delivery, and we’ll make it right.